Often neglected but important aspect of application support.
Simple model changes that may be required in application.
Allows organization to ensure SLA and KPI on application uptime is managed.
Fix patches, upgrades and preventative maintenance.
Usage reports and application health reports.
All aspects of application Management.
Anything from upgrading TM1 versions, to moving them to the cloud.
Follow change protocols and agreed best practices to release to production.
Capability to provide staffing at any skill level in TM1 as required.
24/7 availability to provide support to end users as required.
Adding new users and overall security maintenance of your application.
Any enhancement to your TM1 models from Rule changes to Report development.
TM1 testing support. Dedicated resources to provide testing support for enhancements and projects.
Provide quarterly health checks on models with set of recommendations.
Dedicated team of professionals who will be providing the support services 24X7 round the clock to cater for any time zone.
We have capability to provide support globally and in most cases be able to provide physical presence in your office during critical periods
Our offering is designed to match your requirements or pain points. From basic end User support and application health to consulting and delivery of new TM1 projects
Using a combination of onshore/offshore delivery model we are able to provide a better level of support with significantly reduced cost to the business